PRIVACY POLICY
Effective Date: 3/22/2024
[The effective date is also the date in which this was last revised.]
PLEASE CAREFULLY READ THIS PRIVACY POLICY. BY USING, ACCESSING AND PURCHASING ANY PRODUCTS AND / OR SERVICES ON THIS WEBSITE YOU AGREE TO THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS OUTLINED BELOW. IF YOU DO NOT AGREE, PLEASE DISCONTINUE USE OF THIS WEBSITE.
We at The Diamond Rose Expansion care about your privacy. Our intention is to safeguard the privacy of those who visit and use this website (www.thediamondroseexpansion.com). The purpose of this Privacy Policy (“Policy”) is to provide you with relevant information about how we collect, use, share and safeguard your personal data. We also explain your rights as it pertains to your personal data.
Personal Data – This refers to Personally Identifiable Information (PII) that is collected while visiting or using this site. PII may include your name, email, mailing and/or home address, phone numbers, or other information that identifies you personally. The information we collect will only be used for its intended purposes.
Personal data is collected in instances where you (the website user) voluntarily provide this information to us. By providing this information, you are giving us permission to use this personal data for its intended purposes.
There may be instances where we may request for certain personal data in order to provide the products and/or services being offered. In these instances, this information is required in order to process and deliver these products and/or services.
We collect information about you in several different ways. This is based on your interaction with our site and the use of our products and/or services.
The following outlines the activities that trigger the collection of data, what data is collected, when it’s collected and how it is used:
Personal Data Collected
Activity
Name; Email Address
Subscribe
Name; Email Address; Any information disclosed in the “Message” field
Contact
Name; Email Address; Billing Address; Shipping Address; Phone Number; Payment Details (payment card number, expiration date and CVV/CVC).
When applicable: Any information disclosed in a contact “Message” field;
Ordering Products & Services
Name; Email Address; Billing Address; Shipping Address; Phone Number; Last digits of the payment card number and expiration date.
Customer Account
When is this Collected?
Activity
At the time the website user subscribes to receive news and updates.
Subscribe
At the time the website user completes and submits any contact form on the website.
Contact
At checkout.
When Applicable: Prior to adding item(s) to the Cart; Prior to confirming availability.
Ordering Products & Services
Option appears at checkout and is collected during the transaction process if you decide to open an account.
Customer Account
Purpose of Data Collection and Usage
Activity
We collect and use this information to update subscribers with website news and updates.
Subscribe
We collect and use this information to reply back to inquiries.
Contact
We collect and use this information to process orders and provide the products and services requested.
Ordering Products & Services
Data is collected and securely stored in customer account. This facilitates any future customer activity on the site for easy checkout. Customers can also view and track any past orders.
Customer Account
COOKIES
In effort to provide a better experience for our visitors and help the site run effectively cookies are used throughout the site. Cookies are small pieces of data that websites store on a device. These cookies improve user browsing experience by collecting analytics, remembering user preferences and understanding how users interact with our website. Cookies also assist with tracking browser errors and streamlining the checkout process.
This website is powered by Squarespace and our payment processing system is powered by Stripe. For specific information about the cookies used for each please visit the following links:
Squarespace: https://support.squarespace.com/hc/en-us/articles/360001264507-The-cookies-Squarespace-uses.
Stripe: https://stripe.com/legal/cookies-policy and https://stripe.com/cookie-settings.
THIRD PARTIES
We do not share personal data with any third-party, unless it is required in order to process and deliver the products and/or services purchased.
Payments: We use Stripe for payment, analytics, and other business services. Stripe collects and processes personal data, including identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection and prevention. You can learn more about Stripe and its processing activities via their privacy policy at https://stripe.com/privacy.
HOW IS YOUR PERSONAL DATA PROTECTED
It is our intention to safeguard your data and to use reasonable efforts to protect your personal data from unauthorized access, use or disclosure. Please note that regardless of our full intent to safeguard your data there is no method that could fully guarantee its security. In the event of a breach, we will make our best efforts to notify you electronically.
HOW LONG IS YOUR PERSONAL DATA STORED
Personal data is retained for as long as necessary in order to fulfill its purposes as disclosed above. However, this may require an extended period of storage in order to satisfy any legal, accounting, or reporting requirements. Your privacy is important to us therefore, we will make all efforts to delete any sensitive PII information as soon as it’s no longer necessary to be stored.
WHAT ARE YOUR RIGHTS AS IT PERTAINS TO YOUR PERSONAL INFORMATION
Access Your Personal Information: You may request for a copy of your personal data on file.
Correct Your Personal Information: You may request, in instances where the information initially submitted is inaccurate, to have your personal data corrected.
Delete Your Personal Information: You may request to have your personal data deleted from our systems, if required by law. There are instances where we may require to keep certain personal data to fulfill business obligations, comply with certain legal obligations, resolve disputes and enforce agreements.
Managing Communication Subscriptions: You may request to opt-out from any news or updates by using the unsubscribe option displayed in applicable emails. If you opt out, we may still send you non-promotional emails, such as emails about existing orders that you have made.
In effort to protect your personal data we must be able to adequately verify your identity before processing your request(s). A verification process will be conducted where you will be asked to provide specific information in order for us to validate your identity.
To exercise your rights, please feel free to contact us here.
POLICY MODIFICATIONS
We reserve the right to update, without notice, any and all portions of the Privacy Policy. The Effective Date noted above reflects the date in which this was last updated.